Privacy Policy (GDPR-Compliant)

At Arabia Gadget, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or make a purchase. It also outlines your rights under the General Data Protection Regulation (GDPR) for customers located in the European Economic Area (EEA) and other international regions.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We may collect the following categories of personal data:

Personal Identification Data

  • Full name

  • Email address

  • Phone number

  • Billing and shipping address

Transaction Data

  • Order details

  • Payment confirmation (payments are securely processed via third-party providers; we do not store card details)

Technical & Usage Data

  • IP address

  • Browser type and device information

  • Cookies and website usage data

2. Legal Basis for Processing (GDPR)

Under GDPR, we process personal data based on the following legal grounds:

  • Contractual Necessity – To process and deliver your orders

  • Consent – For marketing communications and cookies

  • Legal Obligation – To comply with laws and regulations

  • Legitimate Interest – To improve services, prevent fraud, and ensure website security

3. How We Use Your Data

Your personal data is used to:

  • Fulfill and manage orders

  • Communicate order updates and respond to inquiries

  • Improve website functionality and customer experience

  • Detect and prevent fraud or unauthorized access

  • Comply with legal and regulatory obligations

4. International Data Transfers

As Arabia Gadget operates in the UAE, your data may be transferred and stored outside the European Economic Area (EEA). We ensure that such transfers are protected through appropriate safeguards in compliance with GDPR, including contractual data protection measures with our service providers.

5. Data Sharing & Third Parties

We do not sell your personal data. Data may be shared only with:

  • Payment processors

  • Logistics and delivery partners

  • IT and website service providers

  • Legal authorities when required by law

All third parties are required to process your data securely and in compliance with applicable data protection laws.

6. Data Retention

We retain personal data only for as long as necessary to:

  • Complete transactions

  • Meet legal, tax, and accounting requirements

  • Resolve disputes and enforce agreements

7. Your GDPR Rights (EEA & International Users)

If you are located in the EEA, you have the right to:

  • Right to Access – Request a copy of your personal data

  • Right to Rectification – Request correction of inaccurate data

  • Right to Erasure – Request deletion of your data (“Right to be Forgotten”)

  • Right to Restrict Processing – Limit how your data is used

  • Right to Data Portability – Receive your data in a structured format

  • Right to Object – Object to data processing, including marketing

  • Right to Withdraw Consent – At any time, without affecting prior processing

To exercise these rights, please contact our customer support team.

8. Cookies & Consent

We use cookies to enhance your browsing experience and analyze traffic. For GDPR compliance, users may manage cookie preferences or withdraw consent through browser settings or cookie management tools where available.

9. Data Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, disclosure, or destruction. However, no online transmission is completely secure.

10. Children’s Data

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

11. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and continued use of the website indicates acceptance of the revised policy.

12. Contact & Complaints

If you have questions about this Privacy Policy or your data rights, please contact our customer support.

If you are located in the EEA and believe your data rights have been violated, you also have the right to lodge a complaint with your local data protection authority.